About Us

Terms and Conditions

How to Order
Order online through First Hobby's online store. The online store accepts Mastercard and Visa credit cards. You may also visit our store (address below) or contact us by phone (number below).

Shipping
We ship via UPS Ground for orders within the 48 contiguous United States. Orders elsewhere usually ship via USPS Parcel Post. Orders will normally ship within 1-2 business days. A minimum charge of $6.50 is added to each order to cover shipping costs for orders going to addresses within the United States (except Alaska & Hawaii -- $12.50 minimum). International orders, those delivered outside the US, are charged a minimum of $22.50 per order for shipping. Shipping charges will be higher for heavier items or orders with large numbers of items. If an order is broken into multiple shipments we will only add the shipping charge to the first shipment.

Returns
You may return any product in like-new condition within 30 days of receipt. Return the product to us (address below) in original packaging. Be sure to include all manuals, parts, etc. Also include a copy of your packing slip with the reason for the return noted. We do not charge a restocking fee for returns. You do not need to contact us before returning an item. We may need to contact you after we receive a returned item so be sure you include your contact information. First Hobby will pay the shipping cost for the return of defective items.

Sales Tax
Sales tax will be added to any order which ships to an address in Illinois.

Getting in touch with us
1. Use the "Contact Us" page
2. Email: sales@firsthobby.com
3. Phone: 217-872-1733
4. Fax: 217-872-1737

Address:
First Hobby
3757 N Woodford St
Decatur, IL 62526